JK77 Privacy Policy – Our Commitment to Protecting Your Data

This Privacy Policy applies to jk77 (jk77.cash) and all its associated services. By using jk77's website, mobile app, or any of its services, you are considered to have read and accepted this Policy.

We believe your data belongs to you, not us. jk77 collects only what is necessary to provide its services and never sells it. This policy tells you exactly what is done with your data — nothing is hidden.

Jk77 collects data in two ways — what you provide directly and what is gathered automatically as you use the platform.

Jk77 uses your data for specific, defined purposes — what is stated is what is used, nothing more. Each purpose is set out clearly below.

• Service Delivery: Account management, bet processing, payment completion, and customer support.
• Identity & Age Verification: Ensuring that only adults and eligible individuals access the platform.
• Security & Fraud Prevention: Detecting and preventing unauthorized access, account hacking, and financial fraud.
• Legal obligations: Meeting AML regulations, KYC requirements, and the demands of licensing authorities.
• Service Improvement: Analyzing usage patterns to improve the platform's speed, design, and content.
• Personalized experience: Providing relevant bonus offers and game recommendations based on your preferences.
• Responsible Gaming: Monitoring gaming behavior to identify early signs of potential addiction.
• Contact: Sending transaction confirmations, security alerts, and important updates.

Jk77 never sells your personal data or shares it with third parties for marketing purposes. That said, there are specific circumstances where limited information may need to be shared.

• Payment Processors: Payment providers including bKash, Nagad, and Rocket receive only the information needed to process transactions. Each operates under its own privacy policy.
• Identity Verification Agency: Approved third-party identity verification services support the KYC process. Only the minimum necessary information is shared.
• Law enforcement agencies: Information may be disclosed in response to a court order, lawful investigation, or a valid request from a regulatory authority.
• Technology Service Provider: Partners providing hosting, security, and analytics services operate under strict confidentiality agreements.
• Business transfer: In the event of a future merger or acquisition, the new entity will be bound by this privacy policy.

Jk77 protects your data through multiple layers of technical and organizational measures. Security is an ongoing commitment for us — not just a box to tick.

• 256-bit SSL/TLS encryption: All data exchanged between the server and your device is encrypted — no third party can intercept it.
• Encryption at rest: Sensitive data stored on our servers is encrypted — only authorized systems can access it.
• Two-Factor Authentication (2FA): OTP verification is mandatory at login. You also have the option to enable app-based 2FA for an extra layer of security.
• Access Control: jk77 staff can only access the information required for their specific role. Every access is logged.
• Regular security audits: Regular penetration testing and security assessments are conducted by independent experts.
• Data backup & recovery: Data is securely backed up and a disaster recovery plan is kept active at all times.

The jk77 website and app use cookies and similar technologies. Cookies are small text files stored in your browser that help enhance your experience.

Non-essential cookies can be disabled through your browser settings, though some features may not function correctly as a result. The mobile app uses local storage rather than cookies.

Jk77 does not retain your data longer than necessary. Each category of data has its own retention period, determined by legal obligations and operational requirements.

• Account & identity information: For the duration of your active account and for a further 5 years after closure — in compliance with AML regulations.
• Transaction records: 7 years from the date of completion — for financial auditing and legal purposes.
• KYC Documents: 5 years from the date of submission, or 5 years after account closure — whichever is later.
• Gaming History: For the duration of the active account and 3 years after closure.
• Support Contact: 2 years from the date of last contact.
• Analytics data: In anonymized form, for up to 2 years.

Once the retention period expires, your data is securely deleted or anonymized. If you request account deletion, all data — except what is legally required to be retained — will be removed within 30 days.

Under international data protection regulations, you have several rights over your own data. jk77 respects these rights and will help you exercise them.

• Right to Know: You can request a full list of all the information jk77 holds about you.
• Right to Rectification: You can request that incorrect or outdated information be corrected.
• Right to Erasure: You may request the deletion of your data, provided there is no legal obligation requiring us to retain it.
• Right to Restrict Processing: You can request that we stop using your data for a specific purpose.
• Right to Data Portability: You can download your data in standard formats (CSV/JSON).
• Right to Object: You can object to your data being used for marketing or profiling purposes.

To exercise any of your rights, email us at support@jk77.cash. We will respond within 30 days. Requests will be processed after identity verification.

Jk77's services are strictly for users aged 18 and above. We do not knowingly collect data from minors.

If a minor registers by mistake and we become aware of it, the account is immediately closed and all collected data is deleted. If you believe your child is using jk77, please notify us right away — we will act promptly.

Jk77's servers and some service partners may be located outside Bangladesh. For any international data transfers, jk77 ensures that adequate data protection measures are in place in the destination country or organisation.

Jk77 updates this Privacy Policy as needed. For significant changes, a notification is sent to your registered email. It is the user's responsibility to check this page regularly for the latest version.

If you have any questions or concerns about this Privacy Policy, please reach out to our data protection team. We respond in Bengali and aim to reply within 30 days.